McCullough NAPA Auto Care

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Auto Repair & Services

McCullough Auto Care serves customers in Atlanta GA, Sandy Springs, Buckhead, and surrounding areas. Our team of ASE-certified technicians offer complete automotive service, including: auto body repair and collision service, brake repair, oil changes, state emissions testing, and transmission work. We’re a Certified NAPA Auto Care Center with the nationwide Peace of Mind Warranty included on all qualifying service.

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  • 1 star review  The car sat for days before they had time to look. Total repair time for coolant leak was 12 days. I had to call constantly and just showed up on Day 12 to insist they finish. I see the owner replied. Let me specify that I spoke to the owner prior to making an appointment to bring the car in. He told me he had time. Then my car sat there for days before they even had time to look under the hood. I was rudely informed by the owner that I was lucky because “other cars had been there since March 1” and he hadn’t gotten to those yet either. In addition, I had had the car at this shop 7 months ago. At the time, I was concerned about a coolant leak. They charged me fully for diagnosis/preventative measures in August and charged me again (7 months later) fully for the repair. Finally the owner lied about the most inane thing on my way out the door. First he insisted that they had not done an oil change and that I should bring the car back soon. Then he checked the oil and told me it looked pretty good and I could wait a bit. As I went to drive off, I noticed the sticker on my windshield had been updated. Suddenly he absolutely *personally* remembered the oil change and knew when it had happened. Hmm...

    thumb MB Kornfeld
    3/22/2021
  • 1 star review  Never coming back. This review is related to an incident that happened over Thanksgiving 2020 but was under review by the insurance company until recently. I took my car to simply reattach the engine skid plate in pictures below. After waiting for over a week, I get a phone call during which I learn that my car had been backed into by one of the employees, while parked in their parking lot. The dent pushed on the convertible top motor and cables and ultimately the car was deemed “total loss” due to cost to repair. Not only that, the mechanics indicated the issue I came in for had been fixed; however, this was not the case as the plastic cover was still hanging low. Upon discussions with Classic Collisions, this fix would have taken someone a mere 5 minutes and a few skrews to get in place... to sum it up. I no longer have my car due to the damage done at the shop. Their insurance people were also not very helpful in settling the matter as they continuously failed to find comparable sales that would provide a decent indication of value. A total joke...

    thumb Patrik Merkell
    2/08/2021
  • 5 star review  The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.

    thumb Victoria Mills
    10/29/2019
  • 5 star review  Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!

    thumb Bradley Buckland
    2/27/2021
  • 5 star review  I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

    thumb Anon Emus
    9/10/2020
  • 5 star review  I have recommended McCullough's several times to my neighbors in the neighborhood blog. I have used this company for many years and they are always helpful. It is great to have a garage you can trust.

    thumb Eleanor Brazell
    9/08/2019
  • 1 star review  Car engine was never fixed and were forcing me to sell it for junk which was later fixed by showroom for a reasonable price. It was a Chevy Equinox. In addition, I was billed a close to $500 for not fixing it and towing (

    thumb Lalith Balla
    8/04/2020
  • 5 star review  A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    thumb Byung Ham
    3/13/2020
  • 5 star review  Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.

    thumb Michael Brown
    1/30/2020
  • 5 star review  Eric and his staff were great and helpful. The pricing was fair, and they let us know every step of the way what was wrong and what needed to be changed.

    thumb jcwolves .
    6/28/2020

FOREIGN & DOMESTIC SPECIALIST SINCE 1969

McCullough Auto Care services foreign and domestic makes and models including BMW, Chevrolet, Ford, Honda, Toyota, and Volkswagen. Our ASE-certified technicians have years of combined experience in factory scheduled maintenance and automotive repair. All qualifying service is backed by nationwide warranty.

THE MCCULLOUGH DIFFERENCE

  • Serving Metro Atlanta Since 1969
  • 51 Years Experience
  • Family Owned and Operated
  • ASE Certified Technicians
  • NAPA Auto Care Center
  • 12 Month/12,000-Mile Warranty
  • Domestic and Foreign Car Specialists
  • Leading Tire Brand Dealer
  • Convenient to I285 and Roswell Rd in Sandy Springs
  • “If you don’t need it, you don’t get it!”